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Queen Play is a brand new casino site, launching in February 2020. Their royalty-themed brand is all about being fit for a queen, but fear not, the site is perfect for queens and kings alike. Looking past the branding, there’s plenty to like about this brand new casino, starting with their huge welcome offer.
Welcome Bonus
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The welcome offer for new players at Queen Play is unique, and keeps the bonuses coming long after your first deposit. In total, you can claim up to £200 in bonuses across 3 deposits and as an added incentive there’s also 100 spins to use on 4 different games. The welcome bonus looks like this:
Deposit Bonuses
- Deposit 1: 100% up to £50 + 20 spins on Starburst (Min. £10 deposit)
- Deposit 2: 50% up to £75 (Min. £20 deposit)
- Deposit 3: 50% up to £75 (Min. £20 deposit)
100 Spins
- Deposit 1: 20 free spins on Starburst
- 1st day after first deposit: 20 spins on Finn and the Swirly Spin
- 2nd day after first deposit: 20 spins on Book of Dead
- 3rd day after first deposit: 20 spins on VIP Black
- 4th day after the first deposit: 20 spins on Aloha! Cluster Pays
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The bonus and spins have wagering requirements of 35x, which is relatively low for these kinds of offers, as you can sometimes see up to 60x.
Payment Methods
Queen Play has 19 different payment methods, from Visa and Mastercard to PayPal, EcoPayz, GiroPay and many other popular E-Wallets. So many options means that you can deposit and withdraw exactly how you want to, with very few restrictions.
Withdrawal times vary depending on payment source, but they range from instant with certain E-Wallets to up to 6 days for card withdrawals. Some of these timescales are higher than other casinos, and this is something we anticipate Queen Play improving on.
The Exclusive Club
It’s rare for an online casino to be so transparent about their VIP scheme, but Queen Play displays each level, the criteria and the rewards on their website. Starting with a bronze package and progressing right up to prestige, the perks increase as your level does.
Each level of the Exclusive Club has its own welcome package, so when you move up to a new level you are rewarded immediately. You can then expect a birthday bonus, weekly promotions, monthly cashback and much more. This VIP scheme shows that sticking around and being loyal to Queen Play has great rewards.
Customer Support
A feature we love to see on a casino site is live chat, and Queen Play tick this very important box. You can contact the customer support team through live chat, email and telephone, and although not 24/7, they are available 7 days a week between 6am and 11pm.
We hope you never need customer support, but if you do, it’s important to know that they’re easily accessible and Queen Play is a great example of a customer centric casino that puts huge emphasis on player support.
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Our Conclusion on Queen Play
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We encourage players to look beyond the pink queen-themed branding and see the casino for what it is – brand new with a great welcome bonus. There’s a huge selection of games and payment methods, and the customer support facility is above-and-beyond many others we see in our reviews.